knot.ai
Contact
Say hi. A human replies.
No tickets, no triage bots, no "please refer to the docs." Pick a channel, hit send, get a useful answer.
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Tell us what you need.
Pick a topic, share a few sentences, and we'll route you to the right person.
Existing customer?
The in-app chat in your dashboard goes straight to our priority queue. Faster than this form.
Open dashboardEnterprise inquiry
SSO, custom limits, dedicated infra, region pinning, uptime SLA. Pick the "Sales" topic on the form and we'll loop in the right people.
Response
Same day
SLA
99.9%
Office
Remote-first team across SF · NYC · Lisbon · Singapore. No physical HQ — async by design.
FAQ
Before you hit send.
Quick answers — feel free to skip these and just write us.
Most messages get a human reply within one business day. Pro and Enterprise customers route to priority queues with same-day SLAs.